88fh Terms & Conditions

Introduction

These Terms and Conditions (the "Agreement") constitute a legally binding contract between you (the "Player" or "User") and 88fh ("the Company", "we", "us", or "our"), the operator of the online casino and sports betting platform accessible at https://88fh.io (the "Platform"). This Agreement governs your access to and use of all services, games, features, promotions, and payment facilities offered through the Platform.

By clicking "I Agree", completing the registration process, accessing any part of the Platform, or placing any bet or wager, you confirm that you have read this Agreement in full, that you understand its contents, and that you agree unconditionally to be bound by all of its terms. If you do not agree with any part of this Agreement, you must not use the Platform.

This Agreement is written in English. In the event of any inconsistency between an English version and a translation of this document into any other language, the English version shall prevail. The Platform is operated in English and all official communications from 88fh to players will be conducted in English.

Eligibility and Account Registration

2.1 Age Requirement

You must be at least 21 years of age to open an account on the 88fh Platform and to use any of its services. By completing the registration process, you expressly warrant and represent that you are 21 years of age or older. 88fh strictly prohibits access by minors. Any account found to be operated by a person under 21 years of age will be immediately suspended, any funds within the account forfeited, and the matter may be referred to the relevant authorities.

2.2 One Account Policy

Each individual player is permitted to hold a maximum of one registered account on the 88fh Platform. Opening, operating, or attempting to operate more than one account — whether in your own name, a family member's name, or through any other person or entity — constitutes a material breach of this Agreement. 88fh reserves the right to close all duplicate accounts without notice, void any bets placed through those accounts, and confiscate any associated balances.

2.3 Accurate Registration Information

When registering an account, you must provide accurate, complete, and up-to-date personal information. This includes your full legal name, date of birth, current residential address, contact email address, and mobile phone number. You are responsible for updating your account information promptly if any of your details change. 88fh will not be liable for any loss, delay, or failure of service arising from inaccurate information provided during registration.

2.4 Account Credentials

You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. 88fh will treat any activity conducted through your account as having been authorised by you. If you suspect that your account has been accessed without your authorisation, you must notify 88fh support immediately at [email protected].

Account Verification (KYC)

As part of our commitment to operating a safe and compliant platform, 88fh requires all players to complete a Know Your Customer (KYC) verification process. KYC verification may be required before a player's first withdrawal, upon reaching certain deposit or activity thresholds, or at any other time at the sole discretion of 88fh.

During the KYC process, you may be asked to provide one or more of the following documents:

• A government-issued photo identification document (National ID card, passport, or driving licence)
• A recent utility bill, bank statement, or other document confirming your residential address (dated within the last three months)
• Proof of ownership of the payment method used for deposits (for example, a screenshot of your bKash or Nagad account displaying your registered mobile number)
• A selfie photograph holding your identification document

All documents submitted during KYC are handled in strict confidence in accordance with our Privacy Policy. 88fh will not process withdrawals until KYC verification is satisfactorily completed. Failure to provide requested documents within a reasonable time may result in account suspension.

Deposits and Withdrawals

4.1 Accepted Payment Methods

88fh accepts deposits and processes withdrawals through the following payment methods available to players in Bangladesh: bKash, Nagad, Rocket, Upay, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Dutch-Bangla Bank, Visa, and Mastercard. All transactions are denominated in Bangladeshi Taka (BDT). The availability of specific payment methods may change from time to time; the current list of accepted methods is displayed on the cashier page of your account.

4.2 Minimum and Maximum Transactions

The minimum deposit amount is ৳500. The minimum withdrawal amount is ৳500. Maximum deposit and withdrawal limits per transaction and per day are displayed in the cashier section of the Platform and may vary based on your account level, verification status, and the payment method selected. 88fh reserves the right to modify transaction limits at any time.

4.3 Withdrawal Processing

Withdrawal requests are processed by 88fh within the timeframes published in the cashier section. Mobile wallet withdrawals (bKash, Nagad, Rocket) are typically completed within 15 minutes of approval. Bank transfer withdrawals may take longer depending on the receiving bank. 88fh will not be liable for delays caused by payment processors, banking institutions, or network outages beyond our control.

4.4 Currency and Fees

All account balances and transactions are conducted in Bangladeshi Taka. 88fh does not charge internal processing fees on deposits or withdrawals. However, your payment provider may apply their own charges, for which 88fh bears no responsibility. Players are solely responsible for any taxes, levies, or charges imposed by applicable law on winnings or transactions.

4.5 Winnings Withdrawal Policy

You may only withdraw funds to a payment account registered in your own name and that matches the details on file with 88fh. Withdrawals to third-party accounts are strictly prohibited. 88fh reserves the right to request additional verification before processing any withdrawal, particularly for large amounts or in cases where unusual account activity has been detected.

Bonuses and Promotions

5.1 General Bonus Terms

From time to time, 88fh offers promotional bonuses, free bets, cashback rewards, reload bonuses, and other incentives to eligible players. All bonuses are subject to the specific terms and conditions communicated at the time of the promotion. These Terms and Conditions form the baseline for all promotional activity; where a conflict exists between a specific promotion's terms and this Agreement, the specific promotion's terms shall take precedence for that promotion only.

5.2 Wagering Requirements

Unless explicitly stated otherwise in the specific promotion terms, all bonuses carry a wagering requirement that must be fulfilled before any bonus-derived funds or associated winnings may be withdrawn. The wagering requirement represents the total amount that must be staked using the bonus balance before a withdrawal request can be submitted. Eligible games and their contribution rates toward wagering requirements are specified in each promotion's terms.

5.3 Bonus Abuse

88fh employs active monitoring to detect bonus abuse, including but not limited to: claiming bonuses through multiple accounts, placing low-risk or arbitrage bets designed to satisfy wagering requirements without genuine gambling risk, and any other strategy that 88fh in its sole discretion determines constitutes exploitation of promotional offers. In such cases, 88fh reserves the right to void all bonuses, cancel all related winnings, and suspend the account in question.

5.4 Bonus Expiry

Bonus funds that are not used within the validity period specified in the promotion terms will expire automatically and be removed from the player's account without compensation. It is the player's responsibility to review and adhere to all bonus expiry dates.

Betting Rules

All bets placed on the 88fh Platform are subject to the specific rules applicable to the relevant game or sports market. General betting rules include the following:

• All bets are final once confirmed. 88fh does not accept requests to cancel or reverse confirmed bets, except where a technical error has demonstrably affected the outcome.
• In the event of a technical failure or disconnection during the placement of a bet, 88fh's transaction records shall be the definitive reference for determining whether a bet was successfully placed.
• Odds displayed on the Platform are subject to change up to the moment a bet is confirmed. The odds applicable to your bet are those confirmed at the time of bet placement, as shown in your betting history.
• 88fh reserves the right to void any bet placed on an event where the outcome was known at the time of placement, where incorrect odds were published due to a manifest error, or where the integrity of the event is under investigation.
• Maximum winnings per bet and per day are subject to limits published on the Platform. 88fh will not pay winnings that exceed these published limits regardless of the calculated payout.
• Live betting markets (in-play) are suspended during certain match events (e.g., wickets, goals). Bets submitted during a suspension period will be voided and stakes returned to the player's account.

Game-specific rules for all casino titles, including live dealer games, slots, and table games, are accessible within the individual game interface or the 88fh Help Centre.

Responsible Gaming

88fh is committed to promoting responsible gaming across its entire platform. We provide a range of tools designed to help players maintain control over their gambling activity. These tools include daily, weekly, and monthly deposit limits; session time reminders; cooling-off periods; and full self-exclusion. All responsible gaming tools are accessible from within your account settings at any time.

If you believe that gambling is having a negative impact on your finances, relationships, or mental health, we strongly encourage you to use our self-exclusion feature immediately and to seek support. You may contact our support team 24 hours a day via live chat or at [email protected]. For detailed guidance on all available tools, please visit our Responsible Gaming page.

Prohibited Conduct

The following actions are strictly prohibited on the 88fh Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balance, and legal action where applicable:

• Registering an account if you are under 21 years of age
• Opening or operating more than one account
• Providing false, misleading, or incomplete registration information
• Using automated software, bots, scripts, or any artificial means to interact with the Platform
• Exploiting software bugs, errors, or vulnerabilities in games or the Platform infrastructure
• Colluding with other players to gain an unfair advantage in any game or market
• Engaging in any form of money laundering, fraud, or financial crime through the Platform
• Attempting to reverse-engineer, copy, or reproduce any part of the Platform's software or content
• Using the Platform while subject to a self-exclusion period or while on any third-party exclusion register
• Engaging in any conduct that disrupts, damages, or interferes with the normal operation of the Platform or the experience of other users

Intellectual Property

All content on the 88fh Platform — including but not limited to software, source code, game engines, graphics, images, video content, audio, text, logos, trademarks, and the overall user interface design — is the exclusive property of 88fh or its licensed content partners and is protected by applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes in accordance with this Agreement. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or in any way commercially exploit any content from the Platform without the express prior written consent of 88fh.

Game titles and studios referenced on the Platform — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — remain the intellectual property of their respective owners. 88fh operates these games under valid licensing agreements with each studio.

Limitation of Liability

To the fullest extent permitted by applicable law, 88fh, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to: loss of winnings, loss of data, loss of goodwill, service interruption, or computer or system damage.

88fh makes no warranty that the Platform will be available at all times without interruption, that it will be free of errors or viruses, or that any defects will be corrected. The Platform is provided on an "as is" and "as available" basis. Your use of the Platform is entirely at your own risk.

In jurisdictions that do not permit the exclusion of certain warranties or the limitation of liability for incidental or consequential damages, 88fh's liability shall be limited to the maximum extent permitted by applicable law.

Privacy and Data

88fh collects, stores, and processes personal data in accordance with our Privacy Policy, which forms an integral part of this Agreement and is incorporated herein by reference. By registering an account, you consent to the collection and use of your personal data as described in the Privacy Policy.

88fh employs 256-bit SSL encryption on all connections to protect your data in transit. We do not sell your personal information to third parties. Your data is used solely for the purposes of operating your account, processing transactions, preventing fraud, complying with legal obligations, and providing customer support.

Amendments and Termination

12.1 Amendments

88fh reserves the right to amend, update, or replace these Terms and Conditions at any time and for any reason. When material changes are made, 88fh will notify registered players by email or by means of a prominent notice on the Platform. It is your responsibility to review the Terms and Conditions regularly. Your continued use of the Platform after any amendment has been published constitutes your unconditional acceptance of the revised terms.

12.2 Account Termination by the Player

You may close your 88fh account at any time by contacting our support team at [email protected]. Prior to account closure, any pending withdrawals will be processed in the normal course of business. Bonus balances that have not met their wagering requirements will be forfeited upon account closure.

12.3 Account Suspension or Termination by 88fh

88fh reserves the right to suspend or permanently terminate any account at any time, with or without prior notice, where it has reasonable grounds to believe that a breach of this Agreement has occurred, where suspicious activity has been detected, or where required to do so by law. In cases of confirmed fraud or prohibited conduct, 88fh reserves the right to withhold any account balance pending investigation.

Governing Law

This Agreement shall be governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with this Agreement that cannot be resolved through good-faith negotiation between the parties shall be submitted to binding arbitration. The language of all proceedings shall be English.

Nothing in this clause shall prevent 88fh from seeking injunctive or other equitable relief from a court of competent jurisdiction where necessary to protect the Platform's intellectual property rights or to prevent irreparable harm.

Contact Information

If you have any questions about these Terms and Conditions, or if you wish to raise a dispute or complaint, please contact the 88fh support team through the following channels:

• Live Chat: Available 24/7 within your account dashboard — average response time 2–5 minutes
• Email: [email protected] — average response time 2–4 hours

All formal complaints must be submitted in writing to [email protected] with the subject line "Formal Complaint". 88fh will acknowledge all formal complaints within 24 hours and aims to resolve them within 7 business days of receipt.